Major Issues - List English
Urgent: Incident Impacting Platform Loading Times
Dear Equisoft/connect users,
We are pleased to inform you that we have resolved the issue at hand. The slow performance and longer loading times were caused by a flawed process that was consuming excessive resources, leading to delays for some users.
The process has been fixed, and the platform is now operating as expected.
Thank you for your cooperation and patience.
Best regards,
The Equisoft/connect Support Team
Dear Equisoft/connect Users,
We’ve successfully resolved the loading issue in Equisoft/connect. The team’s investigation into what happened is ongoing, we will be posting a final update as soon as possible.
If you have any further questions or need assistance, please feel free to contact us via email at support.connect@equisoft.com or by calling our support line at 1-877-978-2286.
Thank you for your understanding.
The Equisoft/connect Support Team
Dear Equisoft /connect user,
We wanted to alert you to an ongoing incident that is currently affecting loading times across our platform.
Our team is investigating the issue and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause.
We will provide regular updates until the issue is resolved and aim to minimize any disruption to your work.
Thank you for your patience and understanding.
Best regards,
Equisoft /connect Support Team